Privacy Policy

Effective date: 10 March 2026

Singles Community ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, and how we handle it. It applies to all users of our website at www.singles-community.com.

1. Information We Collect

We collect information in the following ways:

Information you provide directly:

Registration data: first name, age range, gender, email address, and password;
Profile information: photos, bio, interests, preferences, and any other details you choose to share;
Communications: messages you send to other members and to our support team;
Payment information: when you subscribe to a premium plan, your payment details are processed by our third-party payment processor — we do not store full card details.

Information collected automatically:

Usage data: pages visited, features used, clicks, and session duration;
Device and technical data: IP address, browser type, operating system, and device identifiers;
Cookies and similar tracking technologies (see our Cookie Policy).

2. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account and deliver the Service;
To show you potential matches and personalise your experience;
To process payments and manage subscriptions;
To send service-related communications such as account confirmations, security alerts, and support responses;
To send promotional emails and match suggestions (you may opt out at any time);
To detect, investigate, and prevent fraud, abuse, and violations of our Terms of Service;
To improve our platform through analytics and user research;
To comply with legal obligations.

Our legal bases for processing personal data under GDPR include: performance of a contract (to provide the Service), legitimate interests (to operate and improve our platform safely), consent (for marketing emails and non-essential cookies), and legal obligation.

We do not sell your personal data. We may share your information with:

Service providers: Trusted third-party companies that help us operate the Service, such as cloud hosting providers, payment processors, email delivery services, and analytics platforms. They are contractually obligated to protect your data;
Other members: Your public profile information (name, photos, bio) is visible to other registered members;
Legal authorities: We may disclose your information if required by law, court order, or governmental authority, or to protect the rights and safety of our users or the public;
Business transfers: If Singles Community is involved in a merger, acquisition, or asset sale, your data may be transferred as part of that transaction. We will notify you before such a transfer takes place.

4. Cookies

We use cookies and similar technologies to keep you logged in, remember your preferences, understand how you use our Service, and deliver relevant content. For full details, please see our Cookie Policy. You can manage your cookie preferences at any time through your browser settings.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymise your personal data within 30 days, except where we are required to retain it for legal or regulatory purposes (for example, billing records may be retained for up to 7 years).

Inactive accounts (no login for more than 24 months) may be deleted after reasonable notice.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you;
Right to rectification: Ask us to correct inaccurate or incomplete data;
Right to erasure ("right to be forgotten"): Request deletion of your personal data where there is no overriding legal reason to retain it;
Right to data portability: Receive your data in a structured, machine-readable format;
Right to restrict processing: Ask us to limit how we process your data in certain circumstances;
Right to object: Object to processing based on legitimate interests, including direct marketing;
Right to withdraw consent: Where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact us at privacy@singles-community.com. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

7. Security

We take the security of your personal data seriously. We implement industry-standard technical and organisational measures to protect your information against unauthorised access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS), hashed storage of passwords, and access controls restricting data to authorised personnel only.

However, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security, and we encourage you to use a strong, unique password for your account.

8. Children

Singles Community is intended exclusively for adults aged 25 and over. We do not knowingly collect personal data from anyone under the age of 25. If you believe we have inadvertently collected data from a minor, please contact us immediately at privacy@singles-community.com and we will take prompt steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make significant changes, we will notify you by email or by posting a prominent notice on our website before the change takes effect. The effective date at the top of this policy indicates when it was last updated.

Your continued use of the Service after any update constitutes your acceptance of the revised policy.

10. Contact

If you have any questions, concerns, or requests relating to this Privacy Policy, please contact our privacy team:

Email: privacy@singles-community.com
Website: Contact form